How to shop online?
Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Cart by clicking the "Cart" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your cart, you may adjust quantities in your cart by changing the number to the right of items, and then by clicking "update cart" after all quantity adjustments have been made.
How do I checkout?
Once you are ready to checkout with the items in your cart, click on the “checkout” button in your shopping cart. You will be redirected to PayPal to proceed with the payment.
The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping cart. Colors and sizes that are unavailable will be grayed out. Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
Do you have sizing information?
We try to include as much accurate sizing information for each product as possible. We have also added a size charts link to every product in the product detail page. Reference the size charts to help determine your size when ordering.
Which Payment Methods do you accept?
OriginalUrbanStyle.com accepts PayPal and the following credit cards: Visa, Master Card, and American Express.
How can I track my order?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number for your package.
When will my order will shipped?
Orders placed Monday-Friday before 11 AM PST will begin processing that day, excluding holidays, and usually ship within 2-5 business days pending availability and credit verification. All orders placed after 11 AM PST will begin processing the next business day. Orders placed on Friday after 11 AM PST will begin processing on the following Monday. OriginalUrbanStyle.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS.
Please note that recipients outside the USA will be responsible for any IMPORT DUTIES, CLEARANCE FEES and any other additional charges. We operate on a DDU (Delivered Duty Unpaid) basis, this is managed by our carriers on a 'pay on delivery' basis. Sometimes goods may be subject to delays, due to customs or weather. The customer is also responsible for providing any information required by customs to ensure the goods are cleared. Please note that we are unable to refund any duty paid on any items returned to us either faulty or unsuitable as this is a contract between the purchaser and his own country Customs & Excise.
NO RETURNS OR EXCHANGES. ALL SALES FINAL.